D2C payment reconciliation: A clearer view of your D2C payments.

Bring your website’s payments, claims and returns into one view, alongside your marketplace channels.

  • Review paid and outstanding amounts
  • Keep claims and returns in view
  • Discuss your storefront and courier setup

Discuss your channels and reconciliation needs

“ForceSight automated the entire reconciliation process and gave me clear visibility into profitability.”

Rohit · Founder, Must Home
Customer experience with marketplace reconciliation

ForceSight payments dashboard showing outstanding payments by channel, claims received and an AI answer on recovered and pending claims
Outstanding paymentsClaims receivedAsk Helix
Inside the ForceSight payments dashboard

Brands that run on ForceSight

  • Yoho
  • Walkaroo
  • Trance Home Linen
  • Bold Care
  • Kerala Ayurveda
  • Hellcat
  • Cature
  • About Space
  • Cinagro
  • Rusabl
  • Mccaffeine
  • Altcrew
  • Trendy Home
  • Senege
  • Freshware
  • Baby Pro
  • Yogarise
  • Xtrim
  • Vifitkit
  • Pepe-jeans
  • Chumbak
  • Xyxx

Where D2C money goes missing

Every order, return and refund touches several systems, from your storefront and payment gateway to your courier, bank and ERP. Somewhere between them, money leaks.

Payments, claims and returns sit in different tools

Your storefront, gateway, courier and bank each hold one part of the picture.

Courier fee mismatches and hidden deductions

Charges that do not match your rate card are hard to spot.

D2C does not line up with marketplaces

Marketplace settlements follow their own cycles, so knowing what you are owed means putting D2C beside them.

Manual reconciliation burns hours every week

Finance teams spend days chasing payout reports.

The D2C tools ForceSight connects to

Connect your storefront, payment gateways and logistics partners with one click integration, then reconcile D2C alongside every other channel.

Storefronts

ForceSight connects to Shopify and WooCommerce, so D2C orders sit next to your marketplace payouts in one dashboard.

Payment gateways

ForceSight connects to Razorpay, Cash Free and Gokwik through one click integration, next to the bank accounts you link.

Logistics

ForceSight connects to Delhivery, Shiprocket, Xpressbees, Clickpost and Shippigo, and flags courier fee mismatches and hidden deductions.

What you can see for D2C

One dashboard for the payments you are owed, what has settled and where your money is stuck.

Paid, pending and short-paid

See paid, pending and short-paid amounts in one view.

Courier fee mismatches

Find courier fee mismatches and hidden deductions.

Claims and returns

Track payouts, recover short payments and manage claims, returns and leaks.

Working capital

Know how much working capital is blocked and when it frees up.

How D2C reconciliation works

  1. Connect your store, gateways and couriers

    Link your storefront, payment gateways, logistics partners and bank accounts. ForceSight pulls the data directly.

  2. See D2C beside every other channel

    D2C payments, claims and returns sit in the same dashboard as your marketplace and quick commerce payouts.

  3. Ask Helix and act on the gaps

    Helix, the AI assistant inside ForceSight, answers questions about your payments so your team can act on what is short or stuck.

D2C reconciliation questions, answered

What is D2C payment reconciliation?

It is the process of matching the orders on your own website with the payments, claims and returns behind them, so you can see what was paid, what is pending and what was short-paid. ForceSight brings D2C payments, claims and returns into one dashboard.

Which D2C tools does ForceSight connect to?

The integrations page lists Shopify and WooCommerce for storefronts, Razorpay, Cash Free and Gokwik for payment gateways, and Delhivery, Shiprocket, Xpressbees, Clickpost and Shippigo for logistics. See the full list.

Can I see D2C next to marketplaces and quick commerce?

Yes. ForceSight shows marketplace, D2C and quick commerce in one view, so you can see what you are owed across every channel and format.

What kinds of gaps does it surface?

Paid, pending and short-paid amounts, courier fee mismatches and hidden deductions. It also shows how much working capital is blocked and when it frees up.

Do we need to replace our OMS or ERP?

No. ForceSight sits alongside tools such as Unicommerce and EasyEcom, so your OMS and ERP stay in place.

Who is it built for?

Brands that sell on their own website as well as on marketplaces and quick commerce. For plans, see the pricing page, or talk to a specialist about your setup.

A clear next step for your finance team

01 · YOUR CHANNELS

Start with your setup

Share your storefront, payment gateway and courier stack so the team can confirm the right coverage.

02 · YOUR QUESTIONS

Bring the gaps you want to understand

Tell us what is difficult to reconcile today. Discuss any reports needed with the specialist before your review.

03 · WHAT HAPPENS NEXT

Request a conversation

Share your details on the next page so the team can follow up about your brand and arrange the next step.

See where your D2C payments are stuck

A ForceSight specialist will show you the gaps across your website, marketplaces and quick commerce.

Talk to a specialist for free